Delivery
Delivery Charges
We offer FREE delivery to UK Mainland upon SIGNING UP! If you prefer not to sign up, a delivery charge of £4.99 will incur for orders under £200. Delivery charge of £7.99 will incur for orders over £200.
The remote Northern Ireland, Scottish Highlands, Scottish Islands, Channel Islands, Scilly Isles, Isle of Man and the Isle of Wight will incur a delivery charge of £25.
Note: We do not deliver Nourison Rugs to any of the remote areas but Northern Ireland.
Order Confirmation:
As soon as you place your order, we will pre-authorise your card however your card will not be charged. We will then contact our supplier to confirm that the product you have purchased is available for immediate shipment. Once confirmed we will process the payment and your order will be dispatched within 1-2 working days (Monday-Friday). If there is any delay such as an item which is on backorder, we will void the pre-authorisation and contact you to let you know.
Order Delivery
Once your order has been placed, assuming it is in stock and available for dispatch, we will charge your card and your order will be dispatched within 1-2 working days (Monday-Friday). The order will be delivered to you within 2-5 working days (Monday-Friday) from the day you placed the order. We’ll send you tracking details by email within 24 hours of your order being dispatched. If you have not received tracking details within 6 working days, please reach out to us via email at info@snugaholic.co.uk so that we can help.
Damages:
We ask that you thoroughly inspect all items at the point of delivery. We advise you not to accept delivery of any damaged items. If you discover that an item has been damaged, please send clear photos of the damaged items to info@snugaholic.co.uk so that we can open an insurance claim on your behalf.
